This site is written and managed by myself, Paul Symonds, and I have 20 plus years travel experience, having travelled to over 40 countries and lived in the UK, USA, Spain, Italy, Ireland and Australia (for various reasons). My expertise also includes:
One of the key services I offer and which specialise in is to provide independent wayfinding audits, appraisals and reporting for companies and locations worldwide. Independent of any stakeholders, I provide audits which give you a chance to see what works and what does not work, in your location in terms of wayfinding. What problems are users having to navigate through or to your location? What causes them stress and might make them desert your location in the future for a competitor. You might be an airport, a university campus, a hospital or a tourist attraction. I can help you to better understand the way in which users navigate and way find through your site.
Need advice also on the latest wayfinding legislation?
The aim of this site is to provide a portal for all those interested in Wayinfinding and navigation both at an academic level and for transportation and travel providers. Improving the experience of travellers has a two-fold effect in that it is not only those travelling who benefit, but also the stakeholders in the process. Make the wayfinding process easier and more pleasurable for people and they then tend to have more time and inclination to spend during their trip. Tourists also tend to return with a greater overall satisfaction level and this tends to reflect very positively on the holiday provider.
I sometimes write for publications and newspaper columns on the subjects of wayfinding and navigation and other tourism matters. I am always open to travel writing invitations. Email: paul (at) travelwayfinding.com
If you need consultation, you can contact me at any time via the contact page or email direct to: paul (at) travelwayfinding.com
Valeria provides the expertise for heritage interpretation in wayfinding as an expert in heritage.