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Commercial Opportunities in Airports Using Wayfinding

Commercial Opportunities in Airports Using Wayfinding

Welcome back to the wayfinding channel. I’m Paul Symonds and I am the wayfinding expert. This time I will explain some of the ways in which you can create commercial opportunities in airports, using wayfinding design. These techniques though can also be applied to...
Indoor Positioning and GPS. Gatwick Airport Example

Indoor Positioning and GPS. Gatwick Airport Example

The move towards creating a system for indoor positioning that works, in locations such as airports, shopping malls and other large indoor spaces, is edging closer! Gatwick Airport recently announced the implementation of a new indoor wayfinding system, which uses...
Design Solutions for Multi-Language, Dual & Multi-Lingual Signage

Design Solutions for Multi-Language, Dual & Multi-Lingual Signage

One of the biggest challenges facing wayfinding designers is trying to cater for the wide variety of languages and the use of multi-lingual signage. An airport such as Heathrow Airport in London, for example, with over 200,000 passengers each day, can expect to cater...
Creating a Heritage Narrative for Airport Users UX User Experience

Creating a Heritage Narrative for Airport Users UX User Experience

Wayfinding is much more than just guiding people! How? As a manager in a location, you have the ability to use routes to improve the UX use experience. And through doing so, such as through developing a heritage narrative along the route, you improve opportunities to...
Providing a Great Airport User Experience (UX) at Gatwick Airport

Providing a Great Airport User Experience (UX) at Gatwick Airport

The effectiveness and efficiency with which you guide passengers around an airport has important repercussions. A great airport user experience means two things! A much greater opportunity to: get passengers to return again to the airport in the future. develop extra...
Helping Special Assistance Passengers in Gatwick Airport

Helping Special Assistance Passengers in Gatwick Airport

It is great to see many of the UK airports taking a lead in efforts to meet the needs of those with ‘Special Assistance’ needs and on a recent trip to Gatwick Airport, London, it was great to see the efforts and attention the airport are putting into...
Bristol Airport Wayfinding – Case Study

Bristol Airport Wayfinding – Case Study

Bristol Airport, in England, has recently undergone a big transformation with the re-development of its main departures terminal, with a £8 million plus (roughly US$12 million) renovation, which offers fliers more facilities and a greater space within the airport....
How an Airport Wayfinding Audit can be Commercially Viable

How an Airport Wayfinding Audit can be Commercially Viable

As travellers arrive, move and navigate through an airport, the effectiveness or not of the waytfinding system can play a vital role in the travellers’ mood, temperament and also inadvertently, spending behaviour. Entering an airport without any clue where they...
Staying Safe while Traveling through the Airport

Staying Safe while Traveling through the Airport

While airports typically have a system of security in place to ensure the public’s safety, you can still take several measures to keep yourself safer and healthier. Airports are crowded spaces with many people coming and going, and it is important to be alert,...
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