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Trainers Course Materials Package – Introduction to Wayfinding Design & Management

Wayfinding design

Duration: 1 Day

Price: £175

Intended For

This course is ideal to teach anyone interested in wayfinding design or someone who has to manage a location such as a hospital, tourist attraction, museum, airport in terms of how people are able to find their way. Wayfinding is a sizeable industry with safety, user experience (UX) and crowd control all directly related to this subject area. This is also useful for those new to wayfinding such as graphic designers and architects, in order to understand how design ties into wayfinding and vice versa.

Course Outline and Objectives

This overall goal of this training programme is to provide participants with a solid understanding of the wayfinding basics.

At the end of the course, participants should be able to:

✔  Understand what wayfinding is, its importance and how it is used in different environments.

✔  Appreciate design basics in accordance with wayfinding.

✔  Understand key requirements in wayfinding (including catering to all user types).

✔  Have a clear appreciation for key challenges and issues that need to be catered for in wayfinding.

✔  How to plan a wayfinding audit.

✔  How to evaluate an existing location and create a wayfinding strategy.

Delivery Method

As the trainer you will have access to full training materials including a set of 85 PowerPoint slides will full tutor notes for each slide, that you enable you to teach the main theory surrounding wayfinding. A number of activities are built into the training package and these enable group interaction to take place and participants to discuss wayfinding issues and to be mentally engaged in the training process.

Topics that will be Covered to Include:

What is Wayfinding

  • Definitions, what it is and what it is not.
  • Where and how it takes place.
  • Why it is so important.

Key Concepts and Considerations

  • Placement, decision points, levels,
  • Signage design best practice.
  • DDA.
  • Understanding your users and learning their habits.


  • Common mistakes and example.
  • Information hierarchy
  • Nomenclature
  • Lighting
  • Weather
  • Language
  • Human and social elements
  • Technology

Commercial Opportunities

  • Steering behaviour
  • The golden hour concept
  • Narrative

Fixing your Own Location

  • How to do or get a wayfinding audit completed for your location.
  • Approaches to improving a location, time-frames and budgeting.

With this Course, Instantly Download:

✔  85 PowerPoint  slide deck (includes tutor notes on each slide)

✔  75-page Trainers workbook

✔  Course documents (including sign-in sheet, course evaluation sheet, course outline, suggested reading list document)

✔ Tutors checklist

✔  Course certificate (printable to hand to participants)

Documents delivered using MS Word (doc and docx version both included), PDF ((in case you do not have Ms Word) and PowerPoint.

Looking for someone to provide you with a wayfinding audit for your location?